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Catering FAQs

How can I place my catering order? We now offer the option for you to place your order online for pickup or delivery. Questions about our catering menu or special requests can be submitted via email to Our catering office is open Monday-Friday from 9am-5pm; if you have any inquiries outside of those times, we will get back to you as soon as possible.
Do you need advanced notice? Orders must be submitted through our website 6 hours prior to your intended pickup or delivery time.
How are orders packaged, served, presented, etc.? Our taco bar is packaged in separate containers. We include chafing dishes, sternos, and a selection of toppings and sides to go with your choice of two proteins. We also offer a breakfast taco bar which comes with eggs, potatoes and one choice of protein along with the included sides and toppings. We will provide a burrito wrapped with your choice of protein and our standard American Way toppings. The burrito will be bundled with a side of chips, salsa and a churro. All of these items will be packaged in one bag for a totally individualized experience.
Are vegetarian and gluten-free options available? Of course! We have a vegetarian protein called Itza, and the rest of our menu items excluding our other proteins are vegetarian as well. Gluten-free guests can enjoy our corn tortillas, and we can also package our burrito bundles in bowls and without the included churro for gluten-free guests as well. Check out our catering menu to review our options, and more specific questions can be directed to
Are utensils included? Our taco bar comes with plates, napkins and utensils for both dining and serving.
Is there a minimum? One taco bar package is designed to serve up to 15 people. See our catering menu for more information. An order of Burrito Bundles must contain a minimum of 10 bundles. See our catering menu for more information.
Is there a maximum? There may be, but we haven’t hit it yet! Orders over $1500 may require special accommodation and should be sent to our team directly at Our catering team will work with you to find the best accommodation for your event.
Can the order be delivered? Si! The delivery fee is equal to the greater of $50 or 10% of the subtotal. Depending on availability, we may utilize a third-party service to ensure that all delivery requests can be accommodated.
How do I pay for my order? We must receive payment for a catering order prior to any food being prepared. Orders can be placed through our ordering page. For special requests and orders over $1500, a representative will contact you for credit card information. We accept Visa, Mastercard, Discover, and American Express. We do not accept cash, check, money order, or wire transfer.
Is gratuity included? No, but our staff would be infinitely grateful for any tips you wish to give. We can add a tip to your order when we confirm your payment information, and can also accept cash tips upon pickup/delivery.
What is your cancellation policy? Orders canceled after 5pm the previous business day will be charged a fee equal to 50% of the order cost. If you need to make last minute adjustments, we will do our best to accommodate. During office hours (9am-5pm), please contact with any cancellations or adjustments. Outside of our office hours, please feel free to contact the restaurant directly.

Contact Catering

If you have any questions, special requests, or an order over $1,500, please complete the form below, and a team member will contact you as soon as possible.

Catering Request Form